CSO provides case management services to individuals with traumatic brain injury caused by chronic and permanent disabilities caused by heart attack, stroke, etc. Our case managers are responsible for helping individuals assess and adapt to “new” or different lifestyles by identifying “supports” that will be needed. Most often, individuals require rehabilitative therapies, in-home support services […]

Through its Individual Service and Support Advocates (ISSA), CSO conducts face-to-face contacts on quarterly basis with individuals who receive (disability-related) services from the Illinois Department of Human Services (IDHS). Responsibilities of ISSA include: Developing the annual personal plan; Assisting individuals with linkage and applications for Waiver and non-Waiver services; Monitoring individuals’ progress toward identified outcomes; […]

Preadmission Screening (PAS) is conducted by CSO’s Qualified Intellectual Disability Professionals in a face to face interview. This can be done at the home of the person seeking services, at CSO’s office, or at a preferred location of the service seeker. At the time of this process, the ISC conducts a comprehensive assessment of the […]

Everyone seeking to receive services for people with developmental disability from the Illinois Department of Human Services either immediately or in the future must signify such intent by registering in the PUNS database. This database serves as the waiting list for service seekers. CSO conducts a face-to-face meeting with everyone seeking services and assists with […]

Service Coordination (Case Management) refers to comprehensive acts of gathering information, communication, service arrangement and advocacy on behalf of individuals who require assistance. It is a function performed by the Qualified Intellectual Disability Professionals (QIDPs) on CSO’s staff. CSO’s QIDPs evaluate and document each individual’s needs, abilities and service requests. Based on an analysis of […]

CSO’s Intake Specialists register service requests, create a “case” record and dispatch a Qualified Intellectual Disability Professional (QIDP) to coordinate eligibility determination, assessments, applications, arrangements and advocacy for people with intellectual /developmental disabilities (epilepsy, autism, cerebral palsy and related physical and cognitive impairments). Intake Specialists obtain information about individuals’ service needs, diagnoses, service histories, legal […]